Ubisoft just hit a new low: charging ten bucks for the original Heroes of Might and Magic III Complete Edition on Steam and delivering a 23.49 KB dummy executable that spits out a command prompt error instead of the game and its expansions. Players who bought the long-awaited original 1999 version with Armageddon’s Blade and The Shadow of Death got nothing but a placeholder file telling them to check their Steam branch. Reviews tanked to Mostly Negative almost instantly, with Steam users roasting the publisher for botching something this basic after years of the HD edition being the only option on the platform.

The screw-up lasted roughly ten hours before a 770 MB update finally dropped the actual files, but the damage was done—angry buyers left receipts calling it the worst premiere in recent memory and pointing folks to the working GOG version instead. This isn’t some tiny indie fumbling their first upload; this is a veteran studio with Steam experience forgetting to include the product they’re selling. The timing stings even harder with the Heroes III remake announcement fresh in everyone’s minds.

Classic Ubisoft: hype the nostalgia, take the money, and ship an empty folder. At least the game itself still slaps once you actually get it.