Sega president and COO Shuji Utsumi addressed a shift in the company's audience during a Nikkei interview, noting that an increasing share of fans engage with Sega properties without ever playing the games themselves. Like a Dragon merchandise, for instance, now draws 60-70% female buyers, many introduced via YouTube channels and streamer coverage rather than gameplay. The company still classifies these individuals as fans and even 'gamers,' citing higher engagement metrics in some cases compared to actual players.

Utsumi framed the trend as a deliberate outcome of Sega's transmedia push, which expands entry points through apparel, cosmetics, events, and adaptations. His background at Cybird, where romance titles saw similar lifestyle-product expansions, informs the current approach. Coverage across Automaton and Metro noted the president's view that non-players can represent stronger revenue streams via merch and related media.

The remarks arrive as Sega leans further into IP extensions for franchises like Sonic and Persona. Revenue diversification appears to be the priority, even as core player demographics remain distinct from the expanding merch base.

The approach is... mildly disappointing... in a soul-crushing way.